Booking Terms & Conditions

Making a booking
You can confirm availability by phone, e-mail, or by filling in the contact form accessed from the “Contact & Directions” page.
The easiest way to make a firm booking is by phone, but you can also reserve a room online via the "Online Booking" page.
We require a deposit of £20 per person. If you book more than four weeks in advance this can be paid by cheque or secured with a credit or debit card. Bookings made less than four weeks prior to arrival must be secured with a credit or debit card. Online bookings can only be made using a Debit or Credit debit card. We accept Visa Debit/ Credit - Mastercard Debit/Credit - American Express, China Union and JCB.

PLEASE NOTE: Deposits for bookings starting after 1st October 2016 will be charged to your card when the booking is taken.

Arrival and departure
The earliest check-in time is generally 3.00pm (4.30pm on Saturday) unless by prior arrangement, and the latest is 7.00pm. If you will be arriving later, please inform by email or telephone so we can make arrangements to welcome you. Check-out by 10 am.

Car parking
We have off-road parking for one car per room. If you arrive independently for a double room you may have to leave one car in the nearside layby (20 metres).

We are pleased to welcome children over the age of eight years.

Sorry, we do not allow pets at Wheelgate apart from the Hideaway room which is detached from the main house.

To settle your bill on arrival we are pleased to accept cash or a debit  and credit cards.  We accept Visa Debit, Visa Credit, Mastercard Debit, Mastercard Credit - American Express, China Union and JCB. 

Non UK & Eurpean cards will be subject to a 2% surcharge.

Wheelgate is strictly non-smoking.

Room damage / exceptional cleaning
We reserve the right to make a charge for damage to the room and/or exceptional cleaning.

Our cancellation policy
In the event of cancellation with more than seven days’ notice, the deposit will be charged for rooms/nights that we are not able to re-let.
We charge the full room rate for any days of a reservation cancelled with less than seven days’ notice and not re-let. A no show counts as cancellation.
If you have secured your booking with a debit or credit card, the appropriate cancellation payment will be charged to your card. 
Please note that we will only attempt to re-let rooms according to our normal policy (details on the "Online Booking" page).

GDPR - We comply fully with the latest european legislation regarding your personal data. We do not keep, use share or distribute your personal details for any purpose other than to complete the booking which you have contracted into.

For bookings please call us on 015394 41418 or book online here

Get In Touch

Little Arrow
Cumbria, LA21 8AU

  015394 41418

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Coniston Country Cottages

Coniston Cottages
We also offer a choice of 11 self catering cottages in and around Coniston, sleeping 2 - 12 people.